Privacy Policy

EFFECTIVE DATE: January 20, 2021

PAMBA+NA ("PAMBA+NA", "us", "we" or “our”) is committed to respecting and protecting the privacy of our Users. We understand and acknowledge that our Users have a legitimate expectation of privacy, including an expectation that we will protect their identities and personal information from disclosure to third parties, and we are committed to upholding that expectation of privacy with very limited exceptions, as described below. When the term “Users” is used in this Privacy Policy and related documents, it shall mean: (i) visitors and users of our website; (ii) consignors to PAMBA+NA (“Consignors”) and (ii) Licensor to PAMBA+NA (“Licensor”). Consignors and Licensor are also subject to additional terms pursuant to our Consignment and License Agreement respectively.   

As used herein, the “Site” shall mean our website (www.pambanashop.com). In the Site, we provide Users with access to listing of an array of African-inspired clothing, accessories, and art (the “Goods”).

This Privacy Policy covers personal information collected about our users and is part of our overall Terms of Service (“TOS”). Specifically, this Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from PAMBA+NA. This policy is subject to change from time to time, as deemed necessary and at our sole discretion. Updates will be promptly shared to the site.

PLEASE REVIEW THIS PRIVACY POLICY TO BETTER UNDERSTAND OUR PRACTICES AS THEY APPLY TO YOUR PERSONAL INFORMATION. BY USING PAMBA+NA SERVICE OR ACCESSING THE SITE, YOU CONFIRM THAT YOU HAVE READ AND UNDERSTOOD THE ENTIRETY OF THIS PRIVACY POLICY AND AGREE TO BE BOUND BY IT AND THE OTHER DOCUMENTS REFERENCED HEREIN.

Our Site is not directed to children under the age of 13, and our Terms of Service prohibit minors from using our Site or Service. We do not knowingly collect any information from children under 13.

 Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this information as “automated site data”.

We also collect information received directly from you; we refer this information as

  •  “Customer shared information” which includes: your name, birthday month, billing address, shipping address, payment information (including credit card numbers, email address, and phone number when you sign up to our Site, make pre-orders, enter giveaways, when you make a purchase or attempt to make a purchase through the Site.
  • Vendor information, which includes personal information about you and your legal entity as part of enrollment as a consignor or licensor.

We collect this information through the use of cookies and other similar technologies. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.  “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Use of Personal Information We Collect

PAMBA+NA, or our third-party service providers acting on our behalf, collect, use, and store the personal information we collect to:

  • allow you to access and use our Site;
  • communicate with you information about our products, services, and offers which either you request, or which we believe you may be interested in, unless you have told us that you don’t want to receive these messages by sending us an email at info@pambanashop.com
  • process requests and fulfill orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations), and managing returns and exchanges
  • to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
  • comply with any applicable procedures, laws, and regulations

 

Sharing of Personal Information

We may need to share your personal information with our contractors in the course of operating our business and providing products or services to you. These contractors include vendors and suppliers, including but not limited to payment processors, suppliers of technical and support services, logistics providers, and cloud service providers that provide us with technology, services, and/or content for the operation and maintenance of our Site. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We will also share your personal information with companies that assist us in our marketing, advertising and promotional activities, analytics, and search engine providers that assist us in the improvement and optimization of our Site. For example, we share information on web browsing activity to Facebook through the use of a pixel.

 Access to your personal information by these service providers is limited to the information reasonably necessary for the contractor to perform its limited function. We require our contractors to keep the personal information they are provided with confidential and to comply with the terms of this Privacy Policy and applicable laws.

We will not rent, sell, or share your personal information with third parties or third-party advertisers for their own marketing purposes without your consent except to provide you with a product or service you request or as described in this Privacy Policy.

 We may disclose personal information pursuant to a request from law enforcement, or as otherwise required by law, or, in our sole discretion, to protect our rights, property or interests, including to enforce this Privacy Policy or our Terms of Service. We will make all reasonable efforts, consistent with applicable laws and regulations, to protect our Users’ identities and personal information from disclosure to third parties. In the event that we are legally compelled to disclose your personal information to a third party, we will make reasonable efforts to notify you unless doing so would violate the law or court order.

In our sole discretion, we may also disclose information we collect to a third party when we believe it is reasonably necessary to investigate or prevent harm, fraud, abuse, or illegal conduct, including to enforce or apply our terms and conditions or any other agreement or to respond to any claims, or to protect our rights or the rights of a third party. We will also disclose your personal information to third parties where it is in our legitimate interests to do so to run, grow and develop our business. Information collected from this Site may also be transferred as part of a merger or other combination, or as part of a restructuring, bankruptcy, transfer of assets, or to our successors in interest.

Information Retention

The length of time we retain personal information for depends on the purposes for which we collect and use it and/or as required to comply with applicable laws and to establish, exercise or defend our legal rights.

Privacy Options

You can contact us at any time to update, change or delete personal information PAMBA+NA maintains about you.

Users who no longer wish to receive our newsletters, alerts, or promotional communications may unsubscribe of receiving these communications at any time. You may notify us of your choices or preferences by emailing us at info@pambanashop.com.

 This Site contains links to other websites provided by third parties. Please be aware that we do not control these third-party websites or any of the content contained on those websites. Once you have left our Site, we cannot be responsible for the privacy practices of such other websites. The inclusion of hyperlinks to third party websites on our site in no way constitutes an endorsement by us of such websites' content, actions, or policies.

We take precautions to protect information that we collect from our Users. We protect the information entrusted to us by taking all reasonable precautions to safeguard the confidentiality of personal information, including through use of appropriate physical, technical, and administrative safeguards and measures. However, in the course of provision of your personal data to us, your personal information may be transferred over the internet.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through email at inf@pambanashop.com.

If you are a California resident and if you wish to submit a request to exercise your consumer rights, you may also contact us by email at inf@pambanashop.com.

HOW TO CONTACT US

If you have any questions or comments about this Privacy Notice, or if you would like us to update information, we have about you or your preferences, please contact us by email at info@pambanashop.com.

You also may write to PAMBA+NA at:

PAMBA+NA
5900 Balcones Drive, STE 100

Austin, TX 78731